Food Smart Multi-User Server

Food Smart provides an optional multi-user professional edition based on a client/server model, allowing nutrition professionals to work in tandem across local and/or wide area networks, including the Internet. Once a server license has been purchased, additional client software licenses can be purchased at a reduced cost as required.

Professional users can choose to work on-line, whereby all data modifications are monitored at the server site and automatically broadcasted using our proprietary Active Update™ technology to all other active users within their same domain.

Users may also choose to work off-line. At any time these users may reconnect to the server via their WAN or the Internet and seamlessly resynchronize with their chosen Food Smart server using our proprietary Active Sync™ technology.


Important: In order to run Food Smart in multi-user environment, you will need to purchase a server license and separate client licenses for each user workstation on which Food Smart will be run. Please contact Envision Health Networks for further information regarding multi-user licensing.

Setting Up a Multi-User Server

To run Food Smart as a server, you must have a special Food Smart server key code, which our software will recognize as a licensed server version.

The Food Smart Multi-user server software is installed from the Food Smart product CD-ROM. Insert the CD-ROM and choose the Advanced Servers button, then the Multi-User Server button. This will launch the multi-user server installation.

Once the multi-user installation is complete you will have the following shortcuts placed on your Windows start menu:



You can choose to run the Food Smart multi-user server in console mode or as an NT service. We suggest you use the console mode if you are just getting set up, but then use the NT service mode for regular operation. If you choose to install the multi-user service then you will need to manually start the NT service via the NT service control panel.

Important: The Food Smart multi-user server must be properly configured in order to run within your network environment. It will not run with the default configuration information provided with installation.

In order to configure the multi-user server, please review the content of the STATUS.XML file located within the XML subfolder within the install location you choose when installing the Food Smart multi-user server.

The STATUS.XML file will contain the following by default:

<?xml version="1.0" encoding="UTF-8"?>
<status>
     <id>8C3B44649E364f1c92018F7220F39D1D</id>
     <product_key>6311111111</product_key>
     <name>Food Smart Multi-User Server</name>
     <ip>localhost</ip>
     <server_port>9110</server_port>
     <monitor_ip>localhost</monitor_ip>
     <monitor_port>9100</monitor_port>
     <heartbeat_interval>60</heartbeat_interval>
</status>

You are required to enter the Food Smart server key code that you purchased, as highlighted above (replace the dummy value with your purchased key code).

You can optionally specify the tcp/ip IP address and port that the server should be listening on by changing the <ip> and <server_port> values.

Once you have updated the STATUS.XML file, you can restart the multi-user server in either console mode or start the NT service.

Defining User Profiles

Professional Edition Food Smart users can choose to work independently offline or connect to a multi-user Food Smart sever.

Important Before professional edition users can connect to a multi-user server, you must configure your user accounts and multi-user connection information on each user workstation.

To configure your professional edition user accounts, use the UserSetup.exe utility provided with your professional edition.

When launched, UserSetup.exe will read your user account information currently defined in the ORGANIZATION.XML file located in the XML subfolder.

UserSetup.exe will display the user account status as follows:



When adding user accounts, you will be prompted for the following:



Assign a unique account name and password for each user account you add. You must also enter a unique multi-user seat license product key for each account.

Important: You must purchase a separate Food Smart multi-user seat license for each user account. Please contact Envision Health Networks for further licensing information.

If you have multiple user workstations, simply run UserSetup.exe once to define the user accounts, then copy the ORGANIZATION.XML file to the XML subfolder on each user workstation.

Important: It is very important that the ORGANIZATION.XML file is consistent across all user workstations.

Defining Multi-User Network Configuration

On each user workstation you must run NetSetup.exe to configure the multi-user network settings.

NetSetup.exe will display the network configuration status as follows:



For a multi-user environment you should user UserSetup.exe to define a set of valid user accounts, then choose to limit access to Food Smart using the second option above.

You will need to enter the tcp/ip IP address and port for the multi-user server that the user should be connecting to.

Remember that it is safer to force users to login to Food Smart.

Important: In order for users to be able to connect to the multi-user
Food Smart server, you must enter a valid tcp/ip IP address and port.

Connecting to a Multi-User Server

Once you have the Food Smart multi-user server running, have defined the user accounts and have used NetSetup.exe to define the multi-user server connection information, you are ready to connect to the multi-user server.

Professional Edition users can connect to a multi-user server at any time by selecting Multi-User from the desktop toolbar.

If the network settings are correct and the multi-user server is running, a tcp connection will be established and Food Smart will synchronize the user’s data with the multi-user server’s data using ActiveSync.

Users can choose to disconnect from the multi-user server at any time by selecting
Multi-User from the desktop toolbar.

Please contact Envision Health Networks if you have any questions or concerns about how best to work part-time on-line and part-time off-line.
 

1-800-656-6434
techsupport@food-smart.com